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1XRTT AND EvDo Rev.0 not connected errorsNEWI have been with Virgin for 10 years. I live in a rural area and have limited choices. Most of the time I have no issues except it's slow. However every year sometimes more than once I can't get a signal. Tech is no help. They run you through resets that usually don't work, then start telling you, you live too close to the tower (1 mile),you need to be at the bottom of the hill blocked by trees or farther away, or I'm outside tower range. That's the most resent. They started that after the tower was put in (1.4 miles by car and less than 1 mile as the crow flies)about 5 years ago. There are 2 towers within 5 miles of my house. I have topped up but waiting 72 hrs for the other tech support to figure out the problem. I have changed my device twice since topping up this week and told they don't work. First one is less than a year old. The other one came right out of the package.
Like I said when it works it's not bad but when you have an issue it's a pain. My Devices tell me I have excellent connection but, I still can't access the net, just the tower. Wish me luck as of today tech is supposed to be back online or hear that my mifi's don't work
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